Privacy Policy

Outdoor Comfort Solutions

Effective Date: April 20, 2026

Outdoor Comfort Solutions (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with us, including through our website, services, and SMS text messaging programs.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Phone number

• Email address

• Mailing address

• Project‑related details or inquiries

Information may be collected when you:

• Submit forms on our website

• Contact us by phone or email

• Visit our showroom

• Sign up at local events (such as home shows)

• Opt in to receive SMS text messages

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our products and services

• Communicate with you about inquiries, estimates, and projects

• Send service notifications and project updates

• Send promotional messages and announcements (up to two per month)

• Respond to customer service requests

• Improve our services and customer experience

3. SMS Text Messaging

a. Consent

By providing your mobile phone number and opting in via online forms, in‑person forms, event sign‑ups, or verbal consent, you agree to receive SMS messages from Outdoor Comfort Solutions.

b. Message Types

Messages may include:

• Project updates and scheduling information

• Customer service communications

• Promotional offers and announcements

Message frequency may vary. Promotional messages will not exceed two (2) per month.

c. Opt‑Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re‑subscribe.

d. Help

For assistance, reply HELP to any SMS message or contact us directly.

e. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

4. Sharing of Information

We do not sell, rent, or share your personal information or mobile phone number with third parties for their marketing purposes.

We may share information only:

• With service providers who assist us in operating our business (e.g., messaging platforms), and only as necessary

• To comply with legal obligations or enforce our rights

  Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may:

• Opt out of SMS communications at any time by replying STOP

• Contact us to update or correct your information

• Request information about how we use your data

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about these Terms of Service, please contact us at:

Outdoor Comfort Solutions
[email protected]

701-500-1843

www.outdoorcomforsolutions.net